Hilton Surfers Paradise Residences - Gold Coast

6 Orchid Avenue, Gold Coast, QLD, Australia, 4217show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Australia

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Overview

Located in Surfers Paradise, this unique Hilton Surfers Paradise Residences offers a lift, a carpark and a hairdresser. The property was designed in the innovative style and built in 2010. Placed just a short walk from pristine beaches, Hilton Surfers Paradise Residences features quality services.

The hotel has a perfect location in the heart of Surfers Paradise within a 15-minute walk of Gold Coast City Gallery . It is just 1 km to the downtown of Surfers Paradise.

The nearby surroundings feature exhibition centres and convention centres.

The property is 20 km away from Coolangatta/Gold Coast airport.

Rooms

Hilton Surfers Paradise Residences consists of 169 rooms where guests can enjoy individual climate control, a safe box and a sitting area. Many rooms feature a spectacular view of the Pacific Ocean and Gold Coast. It offers an electric kettle, a dishwasher and a stove along with foam pillows and a pillow menu.

Eat & Drink

A comprehensive buffet breakfast is served at the grill restaurant. The modern on-site restaurant specializes in signature cuisine. Guests can enjoy wines, cocktails and coffee as well as snacks and tapas in the bar. Serving a wide assortment of dishes, Hard Rock Cafe and La Porchetta are about 100 meters from the property.

All visitors are offered a full breakfast for a fee. 

Relax

The beach facilities include sunbeds and sun loungers. In the accomodation a gym area and a fitness centre are also offered to guests.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Private parking is possible on site at AUD 20 per day.

Year renovated:   2011.  Number of floors:   12.  Number of rooms:   169.

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Facilities
Paid Wi-Fi
Parking

AUD 20 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view
  • Ocean view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 19 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Ripley's Believe It or Not!Ripley's Believe It or Not!400 ft
Wax MuseumWax Museum1400 ft
SkyPoint Observation DeckSkyPoint Observation Deck1900 ft9 Hamilton Ave Level 77 of Q1 Resort
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Hard Rock CafeHard Rock Cafe300 ftCavill Ave
Santino's Pizza & Pasta RestaurantSantino's Pizza & Pasta Restaurant200 ft3 orchid ave
La PorchettaLa Porchetta200 ftLa Promenade Shops 1-3 & 4 18-22 Orchid Avenue
The Coffee ClubThe Coffee Club300 ftCavill Ave
Super SliceSuper Slice200 ft11a/19 Orchid Avenue
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Sea WorldSea World2.8 mi
Empire Industrial EstateEmpire Industrial Estate1.1 mi
Gold Coast Convention and Exhibition CentreGold Coast Convention and Exhibition Centre1.8 mi
Pacific Fair Shoping CentrePacific Fair Shoping Centre2.2 mi
Marina Mirage Shopping CentreMarina Mirage Shopping Centre2.2 mi
Australia Fair Shopping CentreAustralia Fair Shopping Centre2.3 mi
Pindara Private HospitalPindara Private Hospital2.2 mi
Gold Coast HospitalGold Coast Hospital2.4 mi
Allamanda Private HospitalAllamanda Private Hospital2.4 mi
Surfer's Paradise BeachSurfer's Paradise Beach1.7 miThe Esplanade, Surfers Paradise
Metricon StadiumMetricon Stadium3.8 miNerang - Broadbeach Road
Cbus Super StadiumCbus Super Stadium5.6 miStadium Drive
WhiteWater WorldWhiteWater World11.7 miDreamworld Parkway
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Getting around
Airports
Coolangatta/Gold Coast (OOL)12.4 mi
Brisbane International (BNE)46.2 mi
Train
Nerang Train Station4.8 mi
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Reviews
8.2
FabulousBased on  148  reviews

Rating by category:

10.0
Rooms
  • 6.6
    Good

    Excellent Pool facilities, Great location, Love the bathroom

    Weird unpleasant smell on pillows, small single beds

  • 5.4
    Guest rating

    Hotel on Gold Coast was not finished.Access was terrible,Garage confusing.No facilities in Hotel-no restaurants,no Bar or lounge ,noise ! At the end we left some things in the room an called next day regarding ,but unsuccsefullyWe paid for the room 1,308 $ for 4 days and we are very dissapointed.We will never stay there again !!!!

  • 9.6
    Exclusive

    The staff

    Their payment process needs to be improved

  • 8.8
    Superb

    I liked the location. It close to everything in Surfurse Paradise. Staff are freindly. Clean room and all facilities available perfect for famielies.

    During my stay, there was strong wind and some noise came from the front door of my suite and from the sliding glass door of the balcony. I have contacted the reciption but they have nothing to do beacause it was the problem from the desien of the building.

  • 9.6
    Exclusive

    The room was very well designed, big and confortable.

    There were people drinking beer from a glass bottle in the indoor spa, and there were kids eating in the area as well, therefore the area was dirty when we tried to use it.

  • 5.8
    Guest rating

    Inspired location near by Sur' Paradise beach, nice view and helpful hotel crew

  • 7.4
    Very good

    The staff were exceptionally friendly. I would like to make a special mention to the girl who checked me in on the 16 November 2012 at around 23:00. She was very helpful, informative, well presented and an exceptional hotel member. In my extensive experience of travel, this was a great introduction to the hotel.

    I was not particular impressed with the patrons for schoolies who were staying at the hotel. I believe that there should have been better controls put in place to regulate their behaviour.

  • 7.8
    Fabulous

    execellent location, close to everywhere; very clean;

    the room we booked online is on level 3, we paid $100 to upgrade to level 26 with the ocean view. ya...but I think it's worth it.

  • 8.2
    Fabulous

    The staff were excellent and always ready to look after us

    New hotel with some construction problems. Some of the promoted facilities were not ready (E.G. the hotel restaurant ) and we were charged for parking in a construction area.

  • 7.4
    Very good

    Was upgraded to two bedroom apt and it was HUGE!!! The view was fantastic and is so close to everything!!

    It was a great view but the windows were very dirty and you had trouble seeing out of

  • 9.6
    Exclusive

    Clean, Great location, Friendly staff

    Both times I have been there the swipe cards doesnt work. Had to go back to reception to swap.

  • 9.6
    Exclusive

    When they found that were on our honeymoon, and we were staying for 9 nights, they offered us a spectacular room upgrade (offering us an ocean view serviced apartment instead of a hotel room). The location is amazing, if you are looking for a nightlife, just walk outside the hotel to go to one of many many clubs, pubs and restaurants around the hotel. The serviced apartment had everything you need to enjoy your stay ( a balcony with an amazing view, fully-equiped kitchen, large living room and dining area, even the toilet had a city view, and a washer / dryer) The staff were friendly and extremely helpful. When we were stuck in the elevators, due to the storm and unexpected power outages, they quickly put the power back up and waited for us with beverages and calmed my wife down

    Several things I would recommend the Hilton to look into: 1- My flight got delayed from Sydney, so when I called the hotel to inform them I will be late, they said they do not have a reservation for me and I had to contact Booked.net to check. After I called Booked.net they confirmed all is good just call them again, then they said they found it!! That really worried me for a while. 2- Calling the reception was very troublesome, it takes them a long time to pick up and sometimes i had to call several times 3- Calling the spa was even more troublesome, no one picked up and we had to go down to make our booking 4- They charged my card twice for the booking 5- Before offering us the upgrade, they gave us a room with two separate beds! (they did make it up with the upgrade) :) 6- After we were stuck in the elevator they said they will offer us a complementary breakfast, we did not get any!

  • 7.4
    Very good

    good location, comfortable, privacy

    wasn't finished, lifts played up etc

  • 9.2
    Superb

    This is the third time we have stayed at this Hilton and the quality of the room and facility is top shelf. This time we stayed in tower 2 and the room and view were perfect. The location of the hotel is close to everything and the carpark is easy to access. Would stay there again and again.

    When checking in at 2.15 we were told our room wouldn't be ready until 3 and I would get a call when it was ready. At 3.15 I went back to reception to see if it was ready, it was, but I did not get a phone call. We stayed over night and the entire length of our stay there was a pile of dirty laundry in the hallway in front of the lift on our floor.

  • 7.0
    Very good

    free wifi is necessary! You guys charge money for everything which makes us unhappy

    No wifi, no breakfast and the bed keeps moving during sleeping

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Australia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 19 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Coolangatta/Gold Coast (OOL)12.4 mi
Brisbane International (BNE)46.2 mi
Train
Nerang Train Station4.8 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room